Elasticsearch, Logstash, and Kibana delight in the good thing about getting vibrant and practical communities. You have got our assurance of significant-good quality support and single supply of real truth as an Elasticsearch Service purchaser, although the Elastic Neighborhood can also be a handy source for you personally everytime you need to have it.
In case you are in free of charge trial, you are suitable to get the Elasticsearch Service Standard amount support for so long as the demo is Energetic.
If you're employing a distribution checklist as your registered e-mail, you can also sign up a second electronic mail handle with us. Just open up a situation to let's know the title and email handle you want to to be additional.
From the Elasticsearch Assistance Console: Go to the Support webpage or pick out the support icon, that looks just like a daily life preserver, on any web site from the console. Get hold of us by electronic mail: [email protected]
Consist of the deployment ID you want assist with, particularly if you have got numerous deployments. You could find the deployment ID within the overview page for the cluster within the Elastic Cloud Console.
If you are on an Elasticsearch Assistance Conventional subscription and you have an interest in transferring to Gold or Platinum support, please Get in touch with us. We also suggest that you browse our greatest methods information for obtaining the most out of your support experience:
Our managed service pedigree and wide customer base ensures that we provide the expertise to fit any purchaser ecosystem. It’s what we do every day Each day, we provide mission critical, higher performance, and generally-on info answers for our buyers. Our corporation is focused on the operational efficiency of Elasticsearch and complementary open up source facts layer technologies. Committed workforce Elasticsearch support workforce is manufactured up of committed engineers and Elasticsearch authorities with intensive operational experience. Now we have a chance to enable keep the clusters working efficiently and properly below various problems and use instances Spin up a cluster in minutes Free of charge Trial
If you have any specialized thoughts that are not for our Support team, hop on our Elastic Neighborhood forums and acquire solutions with the specialists within the Neighborhood, together with men and women from Elastic.
For users without an active subscription, go to the Elastic Local community discussion boards and acquire solutions with the gurus during the community, such as individuals from Elastic.
If you just signed up for any trial, you don't get usage of the Support Portal until eventually you subscribe. Alternatively, you can ask for assistance using the other procedures comprehensive in this doc.
Other search engines like google affiliate your advertisement-simply click habits that has a profile on you, which may be utilized afterwards to target advertisements to you on that search engine or about the online world.
Microsoft and DuckDuckGo have partnered to supply a look for solution that provides applicable ads to you while guarding your privateness. In the event you click on a Microsoft-provided advertisement, you may be redirected on the advertiser’s landing web page as a result of Microsoft Promotion’s System.
When you are a brand new consumer who just signed up for Elasticsearch Provider, it might take a few several hours to your Support Portal use of be setup. Should you have concerns, access out to us at [email protected].
Explain the condition. Include things like any suitable information, which include mistake messages you encountered, dates and instances when the challenge transpired, or the rest you think that may very well be practical.
Our support web pages happen to be furnished in English, to translate to your required language You should use the developed-in translate function in Chrome or Firefox.
Support is provided by e-mail or throughout the Elastic Support Portal. The key concentrate of support is to make sure your Elasticsearch Assistance deployment shows a inexperienced position and is accessible. There isn't a guaranteed initial or ongoing response time, but we do attempt to engage on each and every challenge within 3 small business days.
To find out more, Test Premium Support Expert services Coverage. If you're on a normal subscription, and you also have an interest in upgrading your support amount, make sure you Get hold of us. We also endorse that you go through our greatest tactics manual for obtaining the most out of your respective support working experience:
Some people sell support and after that don’t stroll the stroll. As a pure open supply firm, we could only differentiate on selling price and support, and we care deeply about sustaining excellent support and fixing our consumers’ troubles rapidly.
Call us along with a member of our group will attain out to you inside Elasticsearch support of minutes We’ll swiftly enable you to get yourself a agreement in place so we might get to operate resolving your Elasticsearch troubles and Get the surroundings operational as fast as feasible.
Against this, when you click a Microsoft-offered ad that appears on DuckDuckGo, Microsoft Promotion won't associate your ad-simply click actions by using a consumer profile. Additionally, it does not retail store or share that facts aside from for accounting functions.